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Essential Workplace Skills

This 50 page manual provides a comprehensive review of performance basics and is geared for front line workers. The material provides examples of training and activities to explore the habits and tools necessary for productivity, as well as the attitudes that support a successful work environment. Readers will learn how to represent their organization well, streamline systems and procedures, plan out work tasks and focus with renewed energy on workplace expectations.

Some of the topics found inside this manual:

  • The Basics – Presentation, Communication and Conflict
  • Personal Assessment – Rating Yourself as an Employee
  • How to Be Effective, Ethical and Efficient
  • Keys to Staying Organized
  • Organize Your Time – A Simple Matrix
  • Overcome Procrastination
  • Positive Workplace Attitudes
The multiple demands of work necessitate that employees know how to prioritize their responsibilities, work with proficiency, be resourceful and complete tasks in a systematic and organized manner.